Patient Experience Project Reports – May 2019

Our Patient Experience Project has now finished. The project aimed to strengthen the patient voice alongside our ongoing collective advocacy work. It asked people what it was like to be a patient in the REH and we want to thank everyone who took the time to share their experiences with us. Find out what what we did, what people told ...

Patients Council Meetings 2019

PATIENTS COUNCIL MEETINGS 2019 - 2 – 4.00pm, the Hive Dates: 28 January 25 March 27 May – 1.30-3.30pm 29 July 30 September 25 November: Annual General Meeting 1.30 – 3pm, With refreshments

Group Advocacy News – March 2019

Group Advocacy In January and February, patients continued to raise issues about life in the wider community beyond the hospital gates with us – issues around housing, accommodation, packages of support as well as common social and financial problems were raised frequently. Patients seem increasingly aware that the hospital is part of a wider system of support and talked about ...

Forthcoming Events

Isla’s ‘Patient Voice’ Event @ The Hive Wednesday 8th May 2.30-3.30pm- Join us to discuss Isla’s findings with her QI ward events & what will happen next! MH Awareness Week- Event @ the Hive Wednesday 15th May 1-3.30pm- Come & find out more about Human Rights & what they might mean as a patient or staff member.

News from the first Quarter of the Year

In January we were finally able to offer Group Advocacy for the residents of the new St Stephens Court accommodation.  The self contained flats with support available if required have helped greatly with patients continued recovery. The Patients Council had visited the premises previously when they were being built & were very pleased with the standard that was going to ...

Group Advocacy – January 2019 Newsletter

Something that patients and staff could agree on towards the end of last year was the set of problems relating to demand on acute beds, boarding out and delayed discharge. Patients spoke to us about mattresses being put into quiet rooms to accommodate people because all other beds were full. Other people told us about being placed in the wrong ...

Patient Experience Project News

Isla Jack, the Patient Experience Development Worker, started in October. Working alongside our volunteers, she is looking at improving how we gather and report patient experience. A survey in November confirmed patients felt it was important to be asked for their feedback. It also showed that people would prefer to give feedback in different ways. In January, we are testing ...

Patients Council Meeting – 24 September 2018

10 people attended the meeting.  We welcomed our guest speaker, Jamie Martin, who told us about his previous role as permanent Co-ordinating Charge Nurse (CCN and his new role as Patient Co-ordinator in the Royal Edinburgh Hospital. Senior Charge Nurses and Charge Nurses CCNs work in pairs, one from adult services and one from older people’s services, share the CCN ...

Annual General Meeting- 26th November

We welcomed Mike Ash from the IJB- Edinburgh Integration Joint Board who by using the new combined model of Edinburgh Health & Social Care Partnership hopes to offer a more effectively run system. This model will make a difference as to how we can influence things as a group in the future. Using a ‘bottom up’ approach it is going ...